Here is my story

 
Me & the Bund, Shanghai (photo taken in my hometown in 2019)

Me & the Bund, Shanghai (photo taken in my hometown in 2019)

 

It all started back on a cold Monday in December (Kidding! It’s true but I’m not going to tell my story this way.)

I grew up in Shanghai, currently live in Vancouver, up to explore the world. My upbringing has taught me the value of handwork and resilience. I understand what it takes to cross the finishing line and make things happen. My strengths topped with my curiosity has fueled my cross-sector and cross-functional success wearing different hats and engaging with all types of stakeholders.

Project & Program Management | Product Management | Business Enablement & Operation | Marketing & PR | Client Success

 

My top strengths

  • Bias for action: I take pride in my ability to deliver quality results no matter what. My default setting is in action-taking mode. I love taking action towards our goals and this often involves making smart decisions quickly, taking calculated risks, failing forward, and pivot.

  • Analytical/strategic mindset: I am a strategic thinker who always has the helicopter view. My analytical mindset enables me to think logically and make data-driven decisions- this is my secret to creating clarity and structure in VUCA environments.

  • Thrive on change: My growth mindset urges me to embrace changes and challenges. In 2014, I quitted my perfectly fine job and established a new life in a foreign country. At work, I’m highly adaptive and proactive when managing competing priorities and shifting landscapes.

 

My philosophy

As an educator-turned business leader, I firmly believe that people always come first, everything else will follow.

  • When leading cross-functional teams, I celebrate the team’s success and prioritize team member’s growth. I have proudly supported several team members to land promotion.

  • When building products and driving projects, I apply the agile and user-centric approach to ensure stakeholders are engaged, results are delivered fast, and projects are fully aligned with the strategic goals.

  • When consulting and advising clients, I have lots of empathy and thrive to come up with solutions that work the best in the client’s context.

Follow my LinkedIn to check my career stories or Instagram to see my adventures outside of work

  • Custom workshops for international students

  • Speaking at conference with clinical partner

  • Receiving an award

  • Conference presentation

  • Poster presentation at conference

  • Panel speaker at a forum

My career journey

 

Digital Health

2016-Now

 

Led cross-functional teams and successfully implemented a series of virtual health initiatives to enable virtual visits, remote patient monitoring, and clinical digital messaging across the continuum of care. Advanced access to care, improved patient experience and delivered tangible benefits to thousands of patients in BC.

 

Education Design

2014-2016

 

Developed a video tutorial series on secondary market research from concept to pilot to enhance UBC Small Business Accelerator program offering. Defined e-learning strategies, content discovery, instructional design, designed assessments, and evaluation of student learning. The tutorial aims to improve access to business skills for local businesses and entrepreneurs.

 

Business Development

2012-2014

 

Offered market intelligence and support over 300 clients to establish an informed go-to-market and branding strategy to access new markets; provided recommendations to help clients improve product/market fit. Delivered high-profile business events including a signature business forum as part of Prime Minister of Canada’s visit to China in 2014.

What People Are Saying

 

“

Ying demonstrated her leadership in many ways. Ying showed up as a leader who strived to achieve clarity, she worked hard with all partners involved to create process and structure. Ying is also a leader of people – she supports her team, advocates for their needs, and helps them to grow their careers.

”

— Emily H. (I reported to Emily from 2020 to 2021)

“

I am grateful to have been able to work with Ying, a thoughtful and incredibly skilled leader. I admire her ability to lead, navigate tough situations, promote team work, and get things done super fast! Ying supported me a lot with my transition to PM. I was fortunate to have her mentorship and encouragement for the entire time. It has been a wonderful experience working with Ying.

”

— Pooja P. (I worked closely with Pooja from 2018 to 2021)

 

“

I had the privilege of working with Ying in her role as a Project Manager in Virtual Health. Ying is an incredibly capable, intelligent and personable leader. Ying has demonstrated herself to be flexible, dynamic and calm in the face of challenges. On a personal level, I really appreciated her friendly approach, passion and positivity – I would welcome the chance to work with her again!

”

— Kim K. (Kim was a client I worked with from 2018-2019)

“

I had the absolute pleasure of working with Ying. As a project manager, Ying brings a wide range of skills to the table. Ying was extremely proactive and forward thinking. Her ability to think many steps beyond the here and now was one of the reasons the transition in the new Teck Acute Care Centre went so smoothly. Ying was also very adept at using data to inform her project planning, decision making and to monitor and evaluate success along the way.

”

— Scott F. (I reported to Scott from 2016 to 2017)

“

I had the pleasure of first meeting Ying when we worked together during the implementation phase of the Teck ACC at BCCW. Her keen eye for detail and ability to deliver during unpredictable times was a huge asset to the team and helped ensure that our education, training and orientation was successfully executed. Beyond that, I've seen her use her amazing leadership and coaching skills to support those who are seeking career guidance.

”

— Farah N. (I worked with Farah in the same group from 2016 to 2017)

“

Ying is one of the most capable and resourceful people I ever had the pleasure of working with. She has a wide range of skills and a commitment to delivering high quality results. She is a creative, clear, critical and strategic thinker. Ying has a strong sense of initiative and this complements her ability to work independently. At the same time, she is an excellent team member who displayed remarkable problem solving skills under pressure.

”

— David Y. (I reported to David in 2014)

My life-long learning continues

Clear Leadership Course (2021)

Google Data Analytics Professional Certificate (2021)

LinkedIn Product Management (2021)
Amazon Web Services Cloud Practitioner Certification Prep Course (2020)

San’yas: Indigenous Cultural Safety Training (2020)
UBC Business Strategy - Executive Education (2019)

PMI Certified Project Management Professional (PMP since 2017)

UBC - Master of Education (2016)
UBC Instructional Skills Workshop (2015)

My goal is to make a positive impact through my work

Let’s connect

Outside of my professional work, I seek opportunities to support product innovation with the potential to solve real-life problems. I’m also supportive of women’s career, tech for good, and DEI in the workplace. I’d like to get involved with a social enterprise, NGO or advisory board in a meaningful way. Let’s connect if you know any opportunities.